🚚 Free Shipping on Orders Over $150 — Limited Time Only!
1. Order Processing
- Orders are processed within 1–2 business days
- You’ll receive an email confirmation with tracking once shipped
2. Shipping Methods & Times
- We ship via USPS
- Delivery usually takes 2–5 business days (U.S. only)
- No international shipping at this time
3. Shipping Rates
- Rates are calculated at checkout based on location and weight
- Free shipping on orders over $150
4. Return Policy
Due to the nature of our products, we do not accept returns unless:
- The item is damaged upon arrival
- You received the wrong product
5. Lost or Stolen Packages
We are not responsible for packages marked as delivered. Please confirm your shipping address is accurate and secure.
6. Need Help?
📧 Email us at: support@novalabsbio.com
🎟️ Or open a support ticket in our Discord